Shipping&Delivery
The shipment is made as soon as the payment is processed. Delivery time depends on the carrier selected during the purchase process. When carrier is selected, the customer can see how long the shipment lasts.
Shipping can be carried out by national or international shipping companies as well as by Albanian post office. If you want to return the product for reasons that are not ours but yours, this is not permitted, because our products are hygienic products and because of the intimate nature that characterizes these product categories, with the exception of some special cases. For more information about return, click here.
Custom
The prices displayed on our portal for all advertised items do not include T.V.SH. A custom duty of 22.4% on the value of the product may be added to our prices upon delivery. This obligation imposed by Albanian legislation arises for products worth over 2200 ALL. This obligation is paid directly to the shipping company (Albanian post office, DHL or FedEx, ...) upon delivery.
Events outside our control
We will not be held responsible for any delays affected by force majeure. As mentioned above and now the Force Majeure includes any event that impedes the transfer of the item from us to you, which is beyond our control. Such Force Majeure include:
- a. Various strikes
- b. Civil protest, occupation, terrorist attacks, war or threats to war in a particular region
- c. Fire, explosions, storms, floods, earthquakes, epidemics or other natural disasters.
- d. Inability to use the streets
- e. Unable to use telecommunication network.
- f. Regulations, laws and bylaws that may govern a particular region or may change in the future that limit our ability to deliver the ordered item.
- g. Strikes by the shipping company or accidents and their inability to fulfill the order.
Shipping&Delivery
The shipment is made as soon as the payment is processed. Delivery time depends on the carrier selected during the purchase process. When carrier is selected, the customer can see how long the shipment lasts.
Shipping can be carried out by national or international shipping companies as well as by Albanian post office. If you want to return the product for reasons that are not ours but yours, this is not permitted, because our products are hygienic products and because of the intimate nature that characterizes these product categories, with the exception of some special cases. For more information about return, click here.
Custom
The prices displayed on our portal for all advertised items do not include T.V.SH. A custom duty of 22.4% on the value of the product may be added to our prices upon delivery. This obligation imposed by Albanian legislation arises for products worth over 2200 ALL. This obligation is paid directly to the shipping company (Albanian post office, DHL or FedEx, ...) upon delivery.
Events outside our control
We will not be held responsible for any delays affected by force majeure. As mentioned above and now the Force Majeure includes any event that impedes the transfer of the item from us to you, which is beyond our control. Such Force Majeure include:
- a. Various strikes
- b. Civil protest, occupation, terrorist attacks, war or threats to war in a particular region
- c. Fire, explosions, storms, floods, earthquakes, epidemics or other natural disasters.
- d. Inability to use the streets
- e. Unable to use telecommunication network.
- f. Regulations, laws and bylaws that may govern a particular region or may change in the future that limit our ability to deliver the ordered item.
- g. Strikes by the shipping company or accidents and their inability to fulfill the order.